Refund policy
RETURNS & REFUNDS POLICY
In cases of delayed availability, outside of the BACK TO SCHOOL SEASON (being NOVEMBER - FEBRUARY) Amanda Johnson & Company will fully refund your order. This refund will be in full within 30 days. Cancellation of orders by the client for reasons other than delayed availability will only be considered at the discretion of Amanda Johnson & Company after a written request by the customer has been submitted via email to info@amandajohnson.co.za. Please note that there will be a courier fee of R100, along with a 10% administration / handling fee of the order value will be charged, should your request for cancellation be confirmed. These books need to be re-packed and wrapped by you, ensuring they are able to be safely transported. Incorrectly supplied books or any other return will only be considered for exchange/replacement if Amanda Johnson & Company is given notification of the problem within 7 working days of receiving the book, and the book is returned in mint condition. No returns will be accepted later than 21 days from the time the customer received the books.
NO RETURNS WILL BE ACCEPTED ON WORKBOOKS as these are FIRM SALE ITEMS